At Tehzeeb Collection, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to help.

1. Return Policy

We currently do not offer cash refunds. However, you may return eligible items for store credit or exchange within 7 days of receiving your order.
Conditions for Returns:
Item(s) must be unused, unworn, unaltered, and in their original packaging with tags intact.
A proof of purchase order confirmation email or receipt) is required.
Returns must be initiated within 7 days of delivery.
Customers are responsible for return shipping.

2. Exchange Policy

We accept exchanges for:
Damaged or defective items
Incorrect item sent
Please contact our support team within 3 days of receiving your order to initiate an exchange.

3. How to Initiate a Return or Exchange

To request a return or exchange, please email us at info@tehzeebcollection.com or WhatsApp us at +923347224543 with the following details:
Order number
Reason for return/exchange
Clear images of the item (if damaged or incorrect)
Once your return is approved, we will share the return shipping details.

4. Processing Time

Returns are processed within 5-7 business days after we receive the item.
Store credit is issued via email and is valid for 6 months from the date of issue.
Exchanges are shipped within 5-7 business days, subject to availability.